3-4 Bedroom House (3 Floors)
Comprehensive care for your family-sized home.
Service Description
"Make your house a clean and comfortable sanctuary with our house cleaning service. Our team is well-equipped to clean every room, from the living spaces and bedrooms to the kitchen and bathrooms. Our comprehensive package covers dusting, vacuuming, floor mopping, deep cleaning, and more. Trust us to maintain a pristine environment for you and your family. Enjoy the convenience of a clean and tidy house without the effort." Sq. Footage note: <2000 sq. ft. Please Note: While we bring all cleaning products, cloths, sprays, disinfectants, and gloves, we kindly ask that you provide a working vacuum, broom, mop, and bucket. This is important for hygiene and safety, and ensures we can give your home the best possible clean. Additional Fees: A $30 fee applies to first-time cleanings to account for the extra time and attention needed to bring your home up to our ongoing maintenance standard.
Cancellation Policy
LAVENDER LAKE CLEANING CO. — CLIENT SERVICE AGREEMENT & POLICIES Lavender Lake Cleaning Co. provides reliable, high-quality cleaning services. Please review our policies regarding walk-throughs, deposits, payments, cancellations, rescheduling, no-shows, client-provided supplies, access, and liability. WALK-THROUGH POLICY A walk-through is required before your first cleaning or after a lapse of two (2) months or more. Walk-throughs last 15–30 minutes and allow our team to assess your home, discuss priorities, and create a tailored cleaning plan. Missed Walk-Throughs: If a walk-through is missed or access is not provided, a secondary walk-through must be scheduled at an additional fee. DEPOSIT & PAYMENT POLICY Full payment is required at booking and before scheduling the walk-through. Cancel before a walk-through: full refund; after walk-through: $50 deposit retained, balance refunded if within cancelation policy window; after cutoff: up to 100% fee. ACCESS & SAFETY Clients must provide safe, unobstructed access via key, entry code, or in-person. Pets and valuables should be secured. We do not clean hazardous areas or move heavy furniture. If access is not provided at the walk-through, it is a no-show. $50 deposit is retained and a secondary walk-through requires an additional fee. CLIENT-PROVIDED SUPPLIES Clients must provide a working vacuum, broom, mop, bucket, and step ladder for high or hard-to-reach areas. Cleaning may be limited if these items are unavailable. Full service cannot proceed until required supplies are provided. CANCELLATION & RESCHEDULING >48 hrs notice: No fee 24–48 hrs notice: 50% of service if reschedule cannot be accommodated <24 hrs / same-day: 100% of service Emergencies handled case-by-case. Rescheduling without penalty requires ≥48 hours’ notice and an available slot. NO-SHOW POLICY No-shows occur if we cannot access your home or no one is present. Full service charges apply and deposits are retained. SATISFACTION & LIABILITY Notify us within 24 hours if unsatisfied. Return visits or service credits may be offered. Not responsible for pre-existing damage, wear, or unsecured items. COMMUNICATION & REFUNDS All changes must be communicated through official channels and confirmed. Cancellation and no-show fees are non-refundable, though service credits may be offered at our discretion. By booking with Lavender Lake Cleaning Co. you acknowledge and agree to these terms.
Contact Details
347-766-3464
support@lavenderlakecleaningco.com
PO Box 150231 275 9th street